The name on the ticket MUST match your ID
The event is strictly an 18+ event
Photo ID is required to gain entry
PLEASE NOTE: Only tickets sold or bought off Eventbrite and Tixel will be accepted on the day
IF YOUR FRIEND WILL BE ENTERING THE EVENT WITH YOU, THEY CAN USE THE TICKET IN YOUR NAME. IF YOUR FRIEND IS NOT ARRIVING WITH YOU, YOU WILL NEED TO RE-ISSUE THE TICKET INTO THEIR NAME. YOU WILL NEED THE FULL NAME AND DOB OF THE PERSON WHO WILL BE ATTENDING THE EVENT AND CREDIT CARD DETAILS TO PAY THE RE-ISSUE FEE WHICH IS CHARGED PER TICKET.
DEPENDING ON THE TERMS AND CONDITIONS OF SALE AGREED TO BY THE ORIGINAL TICKET PURCHASER YOU MAY BE ABLE TO RE-ISSUE THE TICKET ONCE MORE. ONLY THE ORIGINAL PURCHASER CAN RE-ISSUE THE TICKETS, THEY WILL NEED TO DO THIS ON YOUR BEHALF BY FOLLOWING THE PROMPTS OUTLINED IN THE 'HOW TO RE-ISSUE' SECTION.
SORRY GUYS! DUE TO LAWS RELATING TO CREDIT CARDS/ACCOUNT PRIVACY, ONLY THE ORIGINAL PURCHASER CAN RE-ISSUE THE TICKET/S. RE-ISSUE ATTEMPTS BY ANYONE OTHER THAN THE ORIGINAL CREDIT CARD HOLDER WILL NOT BE ENTERED INTO.
PLEASE NOTE - There are no refunds.
If you can no longer attend, you will be able to sell your ticket on our official ticket resale platform TIXEL which will open at a later date closer to the event.
No professional camera or video equipment is allowed at the eventThe Grass is Greener (TGIG) reserves the right to use any photograph/video taken at any event without the expressed written permission of those included within the photograph/video. TGIG may use the photograph/video in publications or other media material produced, used but not limited to: brochures, promotional video, invitations, newspapers, magazines, television, websites, etc.If a person attending the event does not wish to have their image recorded for distribution, they should make their wishes known to the photographer, and/or the event organisers, and/or contact TGIG at firstname.lastname@example.org with his/her intentions and include a photograph. TGIG will use the photo for identification purposes and will hold it in confidence.By participating in a TGIG event or by failing to notify TGIG, in writing, your desire to not have your photograph used by TGIG, you are agreeing to release, defend, hold harmless and indemnify TGIG from any and all claims involving the use of your picture or likeness.Any person or organisation not affiliated with TGIG may not use, copy, alter or modify TGIG photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorised designee from TGIG.Thank you for your understanding and cooperation!