LOADING TGIG19
THE 4th ANNUAL
ticket + accommodation
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SPONSORED BY
GOLDCOAST & CAIRNS

DISCOVER THE TGIG EXPERIENCE.

Goldcoast & Cairns, our friends are coming.

19th October 2019

GOLDCOAST TICKETS

PURCHASE NOW
26th October 2019

CAIRNS TICKETS

PURCHASE NOW
MEET OUR FRIENDS

FESTIVAL LINEUP

** CAIRNS ONLY     * GOLD COAST ONLY

Tyga

Amy Shark

Hermitude*

Peking Duk*

Golden Features**

The Veronicas

Mallrat

Crooked Colours

Habstrakt

Holy Goof

The Kite String Tangle

The Aston Shuffle

Kolombo

Graace

Jordan Burns

Choomba

Sophie Grophie

Taleena

Jake Carmody

SVLT*

Faure**

Raynier

MEET OUR FRIENDS

CHOOSE YOUR LOCATION

WE'VE GOT YOUR ACTIVITIES SORTED

CAIRNS

PLACES TO STAY

RILEY BY CRYSTALBROOK

MANTRA TRILOGY

Gilligans Backpackers

Other PLACES

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CAIRNS

THINGS TO DO

AJ Hackett Bungy Jump

Skydive

Reef Trip

Other THINGS

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GOLDCOAST

PLACES TO STAY

MANTRA

MERITON

BUNK HOSTEL

Other PLACES

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GOLDCOAST

THINGS TO DO

WET & WILD

TOP GOLF

MILKY LANE

Other THINGS

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JUST SOME TUNES

2019 PLAYLIST

FAQs

WE'VE GOT THE ANSWERS

GENERAL ON THE DAY

The name on the ticket MUST match your ID
The event is strictly an 18+ event
Photo ID is required to gain entry

PLEASE NOTE: Only tickets sold or bought off Eventbrite and Tixel will be accepted on the day

I have two tickets under my name; will the other person attending still be able to get in using one of my tickets?

IF YOUR FRIEND WILL BE ENTERING THE EVENT WITH YOU, THEY CAN USE THE TICKET IN YOUR NAME. IF YOUR FRIEND IS NOT ARRIVING WITH YOU, YOU WILL NEED TO RE-ISSUE THE TICKET INTO THEIR NAME. YOU WILL NEED THE FULL NAME AND DOB OF THE PERSON WHO WILL BE ATTENDING THE EVENT AND CREDIT CARD DETAILS TO PAY THE RE-ISSUE FEE WHICH IS CHARGED PER TICKET.

I purchased tickets off of someone and now I can't attend, what can I do?

DEPENDING ON THE TERMS AND CONDITIONS OF SALE AGREED TO BY THE ORIGINAL TICKET PURCHASER YOU MAY BE ABLE TO RE-ISSUE THE TICKET ONCE MORE. ONLY THE ORIGINAL PURCHASER CAN RE-ISSUE THE TICKETS, THEY WILL NEED TO DO THIS ON YOUR BEHALF BY FOLLOWING THE PROMPTS OUTLINED IN THE 'HOW TO RE-ISSUE' SECTION.

I can't get in contact with the original purchaser and I need to change the ticket name, what can I do?

SORRY GUYS! DUE TO LAWS RELATING TO CREDIT CARDS/ACCOUNT PRIVACY, ONLY THE ORIGINAL PURCHASER CAN RE-ISSUE THE TICKET/S. RE-ISSUE ATTEMPTS BY ANYONE OTHER THAN THE ORIGINAL CREDIT CARD HOLDER WILL NOT BE ENTERED INTO.

I can no longer attend an event, can I get a refund?

PLEASE NOTE - There are no refunds.

If you can no longer attend, you will be able to sell your ticket on our official ticket resale platform TIXEL which will open at a later date closer to the event.

Photo's and Video's at the Event.

No professional camera or video equipment is allowed at the eventThe Grass is Greener (TGIG) reserves the right to use any photograph/video taken at any event without the expressed written permission of those included within the photograph/video. TGIG may use the photograph/video in publications or other media material produced, used but not limited to: brochures, promotional video, invitations, newspapers, magazines, television, websites, etc.If a person attending the event does not wish to have their image recorded for distribution, they should make their wishes known to the photographer, and/or the event organisers, and/or contact TGIG at hello@thegrassisgreener.com.au  with his/her intentions and include a photograph. TGIG will use the photo for identification purposes and will hold it in confidence.By participating in a TGIG event or by failing to notify TGIG, in writing, your desire to not have your photograph used by TGIG, you are agreeing to release, defend, hold harmless and indemnify TGIG from any and all claims involving the use of your picture or likeness.Any person or organisation not affiliated with TGIG may not use, copy, alter or modify TGIG photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorised designee from TGIG.Thank you for your understanding and cooperation!

I'd like to download a copy of the Live Performance Australia (LPA) Ticketing Code of Practice - Printable Consumer Guide.

CLICK HERE TO DOWNLOAD A COPY
IF YOU HAVE A QUESTION THAT WAS NOT COVERED ABOVE, PLEASE EMAIL HELP@TIXSUPPORT.COM.